Terms & Conditions

Terms & Conditions

Welcome to Gati Logistics Packers and Movers, a trusted packers and movers company. By using our website and services, you agree to the following terms and conditions

1. General Terms

By accessing our website or booking our packers and movers services, you agree that all services are availed at your own risk and subject to these terms.

2. Booking & Cancellation Policy

We use your data to:

• Orders can be cancelled within 24 hours of booking.
• Cancellation is not allowed once the shipment/consignment has been dispatched.
• Refunds (if applicable) will be processed after verification and approval.

3. Sharing of Your Information

We respect your privacy and do not sell your personal data. However, we may share your information:

• With trusted partners and vendors for service execution
• With affiliates or business partners for operational purposes
• When required by law, legal process, or government authorities

3. Pricing Policy

• Charges depend on factors like distance, volume, type of goods, and additional services.
• Prices may change without prior notice.
• Final quotation may vary after physical survey or service requirements.

4. Service & Delivery Terms

• We aim to provide timely and safe delivery; however, delays may occur due to traffic, weather, or unforeseen conditions.
• Estimated delivery timelines are indicative and not guaranteed.

5. Risk & Insurance (Important)

• Customers are advised to take risk coverage (insurance) for their goods.
• Without insurance, the packers and movers company will not be liable for damages caused during transit due to accidents, fire, natural disasters, or other risks.

6. Claims & Liability

• Any damage or loss must be reported within 48–72 hours of delivery.
• Claims will only be considered for items listed in the inventory.
• Compensation (if applicable) will be based on declared value and company policy.

8. Customer Responsibilities

• Provide accurate details about goods and addresses
• Be present during packing and delivery
• Verify goods at the time of delivery before signing the receipt

7. Restricted Items

Customers are strictly advised not to include:

• Perishable items (food, liquids)
• Jewelry, cash, valuables
• Hazardous materials (chemicals, explosives, gas cylinders)
• Illegal or prohibited goods

8. Customer Responsibilities

• Provide accurate details about goods and addresses
• Be present during packing and delivery
• Verify goods at the time of delivery before signing the receipt

9. Website Usage

• All content on this website is for general information only
• We are not responsible for any errors or inaccuracies
• Unauthorized use of content is strictly prohibited

10. Limitation of Liability

Our packers and movers company shall not be liable for:

• Indirect or consequential losses
• Delays due to uncontrollable circumstances
• Damage when goods are packed by the customer

10. Limitation of Liability

These terms shall be governed by the laws of India. Any disputes will be subject to the jurisdiction of local courts.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

12. Governing Law

These terms shall be governed by the laws of India. Any disputes will be subject to the jurisdiction of local courts.

11. Contact Us

If you have any questions regarding this Privacy Policy or our packers and movers services, please contact:

Gati Logistics Packers and Movers

• 📍 Address:Shop no.3 Plot no-B-299,commercial, Scheme 78 Part 1 Phase 2,New Loha Mandi, Indore, Madhya Pradesh 452010
• 📞 Phone: 8602525302
• 📧 Email:info@gatilogisticsmovers.com